WHAT DATA WE COLLECT AND WHY WE COLLECT
As is true of most websites, we gather certain information (such as mobile provider, operating system, etc.) automatically and store it in log files. We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users movements around the website and to gather demographic information about our user base as a whole. We may link some of this automatically-collected data to certain Personally Identifiable Information.
PERSONALLY IDENTIFIABLE INFORMATION
If you are a Client, when you register with us via our Website, we will ask you for some personally identifiable information, such as your first and last name, company name, email address, billing address, and credit card information. You may review and update this personally identifiable information in your profile by logging in and editing such information on your dashboard. If you decide to delete all of your information, we may cancel your account. We may retain an archived copy of your records as required by law or for reasonable business purposes.
Due to the nature of the Service, except to assist Clients with certain limited technical problems or as otherwise legally compelled, we will not access any of the Content that you upload to the Service.
USE OF INFORMATION
For our Clients, we use personal information mainly to provide the Services and contact our Clients regarding account activities, new versions, and product offerings, or other communications relevant to the Services. We do not sell or share any personally identifiable or other information of End Users to any third parties, except, of course, to the applicable Client whose website you are using.
If you contact us by email or by filling out a registration form, we may keep a record of your contact information and correspondence and may use your email address, and any information that you provide to us in your message, to respond to you. In addition, we may use the personal information described above to send you information regarding the Service. If you decide at any time that you no longer wish to receive such information or communications from us, email us at firstname.lastname@example.org and request to be removed from our list. The circumstances under which we may share such information with third parties are described below in “Complying with Legal Process”.
STORAGE AND SECURITY OF INFORMATION
EA operates secure data networks protected by industry-standard firewalls and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our Clients.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
THIRD-PARTY HOSTING, SERVING, AND STORAGE
EA may contract with a variety of third-party suppliers/providers/vendors/social networks from time to time, to provide for our hosting, authentication, serving, storage, and telecommunication needs, etc., including without limitation storage of our user’s personally identifiable information. EA shall not be responsible or liable, and hereby disclaims all responsibility and liability, for culpable (including without limitation negligent) acts or omissions by its third party suppliers/vendors.
All financial transactions are processed through a payment gateway provider and are not stored or processed on our servers.
COMPLYING WITH LEGAL PROCESS
EA reserves the right to use or disclose your Personally Identifiable Information and other information in response to subpoenas, court orders, warrants, or legal process, or to otherwise establish or exercise our legal rights or defend against legal claims or in the event you violate or breach an agreement with us. We may use and disclose your Personally Identifiable Information if we believe you will harm the property or rights of Elegant Themes, its owners, or those of our other Clients.
Last updated – October 31, 2019