Return Policy

1. Eligibility for Returns:

Due to the digital and downloadable nature of our products, all sales are final. We do not generally accept returns or offer refunds. However, we understand that unique circumstances may arise, and we will assess each case individually.

2. Refund Policy:

Refunds will only be considered in cases where a technical issue or defect in the digital asset prevents it from functioning as described.
Refund requests must be submitted within 7 days of the purchase date. Requests received after this period may not be eligible for a refund.

3. Defective or Damaged Items:

If you receive a defective or damaged digital asset, please contact our customer support team at [conatct@enamalamin.com] within 7 days of purchase. We may request additional information or evidence to assess the issue.

4. Exchange Policy:

Exchanges are generally not offered for digital products. However, if you mistakenly purchased the wrong asset, please contact our customer support team for assistance. We may consider exchanges on a case-by-case basis.

5. Cancellation Policy:

Orders for digital products cannot be canceled once the purchase is complete, as the product is instantly delivered to your account.

6. Compatibility:

It is the customer’s responsibility to ensure that their editing software is compatible with the purchased digital asset. Please check the product description and system requirements before making a purchase.

7. Customer Support:

Our dedicated customer support team is available to assist you with any concerns or questions regarding your purchase. Contact us at [conatct@enamalamin.com], and we will respond within 24 hours.

8. Unauthorized Transactions:

In the event of an unauthorized transaction on your account, please contact our customer support team immediately. We will investigate the matter and take appropriate action.

9. Changes to the Return Policy:

We reserve the right to update or modify this return policy at any time without prior notice. Please check our website for the latest information.
By making a purchase on www.enamalamin.com, you acknowledge and agree to abide by the terms and conditions outlined in this return policy.

If you have any questions or concerns about these return policies, please contact us at Contact@enamalamin.com.